Frequently Asked Questions
Find answers to common questions about our automotive services, pricing, and booking process in Dubai
What brands do you service?
We specialize in servicing all luxury and premium vehicle brands including Mercedes-Benz, BMW, Audi, Porsche, Lexus, Toyota, Nissan, Honda, Ford, Chevrolet, and more. Our certified technicians have extensive experience with European, American, Japanese, Korean, and Chinese vehicles.
Where are you located in Dubai?
We are located at Warehouse# 44, Building 2, DIP 2, Dubai, UAE. Our facility is easily accessible and provides ample parking for your vehicle.
What are your operating hours?
We are open Monday through Saturday from 8:00 AM to 8:00 PM. We are closed on Sundays.
Do you offer warranty on your services?
Yes, we provide comprehensive warranty coverage on all our services. The warranty period varies depending on the type of service performed. Our team will provide you with detailed warranty information when you book your service.
How do I book an appointment?
You can book an appointment by calling us at +971522965483, emailing us at partinnautoservicegarage@gmail.com, or filling out our online quote form on the website. We'll get back to you within 24 hours to confirm your appointment.
Do you use genuine parts?
Yes, we use genuine OEM (Original Equipment Manufacturer) parts for all repairs. We also offer high-quality aftermarket alternatives when appropriate, always discussing options with you before proceeding.
How long does a typical service take?
Service duration varies depending on the type of work required. A basic oil change typically takes 30-45 minutes, while more complex repairs may take several hours or days. We'll provide you with an estimated completion time when you bring in your vehicle.
Do you provide pickup and delivery service?
Currently, we require customers to bring their vehicles to our facility. However, we can discuss special arrangements for fleet customers or special circumstances. Please contact us to discuss your needs.
What payment methods do you accept?
We accept cash, credit cards, debit cards, and bank transfers. Payment is due upon completion of service unless other arrangements have been made in advance.
Do you offer emergency repair services?
While we primarily operate during regular business hours, we understand emergencies happen. Please call us at +971522965483, and we'll do our best to accommodate urgent repair needs.
Do you provide vehicle recovery service?
Yes! We offer completely FREE vehicle recovery services all over Dubai! If your vehicle breaks down or you're stranded anywhere in Dubai, simply call us at +971522965483 and our professional recovery team will come to your location at no cost. This service is available 24/7 and covers all areas of Dubai. We can recover all types of vehicles - from luxury cars to commercial vehicles.